Q: How do I pay my bill online at HB Insurance Agency?

A: At HB Insurance Agency, we strive to make your billing process as convenient as possible. To pay your bill online, follow these simple steps: 1. Visit our official website at www.insurewithhb.com. 2. Navigate to the "Our Carriers" section, which you can find at the top right corner of the homepage. 3. Find your insurance carrier and click on the credit card icon labeled as "Payment Link". 4. Depending on the carrier, log in to your account and follow the instructions on the website. If you encounter any issues or need further assistance, please feel free to contact our customer service team at (207) 465-2531 or email us at customerservice@insurewithhb.com. We're here to help!

Q: What happens if I miss a payment?

A: At HB Insurance Agency, we understand that life can be unpredictable, and sometimes you might miss a payment. If you do miss a payment, it’s crucial to act quickly to avoid any interruptions in your coverage. Generally, we offer a grace period during which you can make your overdue payment without losing your insurance. However, if the payment is not made within this timeframe, your policy may be cancelled, and you might be left without coverage. It's always best to contact our customer service team immediately if you anticipate or have missed a payment. We can guide you through the process, discuss your options, and help you make arrangements to ensure continuous coverage. Your financial security and peace of mind are our top priorities.

Q: How do I cancel or change my policy?

A: At HB Insurance Agency, we strive to make policy management as seamless as possible for our clients. If you need to cancel or change your policy, please follow these steps: 1. Contact Your Agent: Reach out to your assigned insurance agent directly via phone or email. They are equipped to provide personalized assistance and guide you through the process. 2. Provide Policy Details: Ensure you have your policy number and personal identification information handy. This will help expedite the process. 3. Written Request: Depending on the type of policy, you may be required to submit a written request to formally initiate the cancellation or modification. Your agent will inform you if this step is necessary and provide the relevant forms if needed. 4. Review Terms and Conditions: Be aware of any cancellation fees or specific terms outlined in your policy. Your agent will clarify any potential costs or conditions associated with altering or canceling your policy. 5. Confirmation: Once the process is completed, you will receive a confirmation from HB Insurance Agency. Keep this document for your records. For any additional questions or assistance, our customer service team is always ready to help. Please do not hesitate to contact us during our business hours.

Love Isn't Just a Feeling - It's Protecting What Matters Most

Keira Goldsmith
Feb 3
2 min read

What Love Really Looks Like

Love is often talked about as a feeling — something warm, emotional, and meaningful. But at its core, love is also action. It’s showing up, planning ahead, and taking care of the people and things that matter most in your life.

At HB Insurance, we see that kind of love every day. It’s in the families protecting their homes, the business owners planning for the unexpected, and the clients who want peace of mind knowing their loved ones are taken care of — no matter what life brings.

Protecting the Places That Feel Like Home

Home is where life happens. It’s where memories are made, routines are built, and comfort is found. Protecting that space is one of the most tangible ways people show care for their families and their future.

Whether it’s a first apartment, a growing family home, or a place you’ve lived in for decades, having the right coverage helps ensure that what you’ve built is protected — not just financially, but emotionally. Because peace of mind makes a home feel even safer.

Caring for the People Who Depend on You

Love shows up in responsibility. In thinking ahead. In asking, “What would happen if something unexpected occurred?”

Life and health coverage, liability protection, and thoughtful planning all play a role in caring for the people who depend on you. These decisions aren’t always easy — but they’re made out of love, intention, and a desire to protect the people who matter most.

Insurance With a Personal Touch

What makes protection meaningful isn’t just the policy — it’s the people behind it.

At HB Insurance, we don’t believe in one-size-fits-all solutions. We believe in conversations, relationships, and understanding what matters most to each client. Being local means we know our clients by name, we understand their lives, and we care about helping them feel confident in the choices they make.

That personal connection is at the heart of everything we do.

Love for Our Community

Protecting what matters most goes beyond individual policies — it extends to the communities we’re part of. Supporting local families, businesses, and neighbors is part of how we show love for the places we call home.

We’re proud to serve Maine communities and to be a team that lives, works, and grows alongside the people we help protect.

Because Love Is Planning Ahead

Love isn’t just a feeling you have in the moment — it’s a commitment to the future. It’s taking the time to protect what matters now so you can face what’s ahead with confidence.

At HB Insurance, we’re honored to be part of that process. To help guide decisions, answer questions, and support the people who trust us with what they love most. Because love isn’t just something you feel — it’s something you protect.

INSURANCE